THE LANGUAGE OF THE GUEST EXPERIENCE

Tourism EnglishGood service starts with being understood correctly.

At reception, in reservations, or in guest relations, the aim is the same: understand the need correctly and explain the solution clearly. In the live lesson, focus on your own task; reinforce it in VOXI with different guest scenarios.

See the one-to-one training options

SAMPLE STUDY SITUATIONS

Speak from inside your profession.

01

Confirm the reservation

Confirm the date, the room preference, and the extra requests; clear up a misunderstanding with a question.

02

Welcome the guest

Explain the entry procedures and the facility services in a clear order.

03

Offer a solution to the request

Listen to a complaint, summarize the need, and politely explain an option that can be carried out.

TEACHER-LED LESSON → PROFESSIONAL PRACTICE WITH VOXI

Toward the same goal, with steps that feed each other.

Focus with your teacher on tourism and hospitality communication in English. Throughout your membership, the included VOXI Premium is where you practise that field’s words, scenarios and conversations on your own.

  1. 01

    A sector-specific one-to-one lesson with your teacher

    Speak with your real teacher, ask your questions, and take up a sector communication situation together. Let us set the lesson goals and a suitable teacher match before enrollment.

  2. 02

    Professional study with VOXI, 7/24

    Return, in Professional Academy, to professional vocabulary, reading, listening, and speaking suited to your level and your language. Try a phrase again; work a professional scenario with different responses.

  3. 03

    Professional AI live lesson and role-play

    Focus on your sector in the VOXI live-lesson experience on the Professional panel. In suitable professional scenarios, do a two-way role-play with VOXI; bring together understanding what you hear and building your own answer.

  4. 04

    Prepare for the interview, and also strengthen your general language

    Prepare for professional conversations through the guest experience, handling a difficult request, and explaining your own task. If you also want to strengthen your general language, you can choose a separate FLEX membership or work in VOXI’s general-language areas.

LIVE + VOXI PREMIUM · THE LANGUAGE OF YOUR CAREER

The language you learn in class,
use it at work.

Strengthen your general language with your teacher. In VOXI Professional Academy, practice the conversations of your own sector; rehearse an interview, a patient conversation, or a dialogue with a guest in your own voice.

37

sectors

191

specialties

10

languages of instruction

Throughout your LIVE subscription you also reach the professional learning within VOXI Premium. In the app you choose areas suited to your language and CEFR level, and you join the communication skill from the live lesson with your own work goal.

From knowing the words,
to speaking in the work itself.

Choosing a sector and a specialty ties professional vocabulary to a task and a scenario. With reading, listening, speaking, and role-play work you prepare for a real communication need.

Teaching languages: English, German, Russian, French, Spanish, Arabic, Chinese, Japanese, Korean, and Italian. The language and CEFR conditions of the module are kept.

Communication that builds trust in healthcare

Greeting the patient, understanding their need, and explaining a process in clear language.

Mutual understanding in tourism

Greeting the guest, handling a request, and explaining the solution during the service.

Your own words at work

Sharing your idea in a meeting, explaining your work, or making a handover of tasks clear.

AN INTERVIEW REHEARSAL SUITED TO YOUR PROFESSION

From your first answer to your last rehearsal.

In the interview simulation on the Professional panel, answer questions about the profession you choose. Instead of only reading a prepared text, try your answer aloud and prepare for scenarios of different difficulty.

This is preparation and skill work. It is not a guarantee of getting a job, a visa, an official professional qualification, or an interview result.

  1. 01

    Confidence · prepare your voice and your opening

  2. 02

    A realistic interview · the questions of your profession

  3. 03

    Under pressure · meet the questions as they get harder

  4. 04

    A profession scenario · describe the job in your own words

  5. 05

    Final rehearsal · try the interview from start to finish

Your exam goal is on the learning path too.

Within Premium you also work in open Exam Academy areas suited to your age, your learning language, and your CEFR level. Digital exam preparation is not automatic enrollment in a separate teacher-led exam course or in an official exam.

Your lesson hour is set. The path of your personal study is open.

Return on your own schedule to VOXI’s 24/7 digital learning areas. Use speaking, Voice Club, games, and skill experiences together with your professional and exam goals; the existing Premium usage and session conditions apply.

The scope of the catalog does not mean that every specialty is open at once in every language and at every level. Professional digital access is not a separate teacher-led professional class enrollment; LIVE and VOXI permissions are kept separate.

GENERAL LANGUAGE ALONGSIDE YOUR PROFESSIONAL GOAL

A separate path to strengthen your foundation.

Your professional one-to-one teaching is separate from the FLEX group subscription. If you want, you can also subscribe to FLEX and join lessons suited to your own CEFR level in the LIVE languages. In VOXI you continue general language and skill work with your existing Premium entitlements.

Explore FLEX language trainingExplore VOXI’s learning areas →

VOXI offers 37 languages in general language; in Professional Academy it offers 10 teaching languages. The language and CEFR conditions of the sector modules apply.

GOAL → BOOKING → LESSON → PRACTICE

Let there be a lesson set aside for you, and a plan that continues.

  1. 01

    Set your goal and your starting point

    Share the skill you want to develop in general language, your exam, or your professional need. The lesson plan is built from your starting level and your goal.

  2. 02

    Explore profiles and choose your tutor

    In your account, review eligible tutors’ photos, approved introductions, experience and capabilities. Compare available times and book using your package’s 25- or 50-minute rights. Add favourites and continue with them when available.

  3. 03

    25 / 50 minutes

    Set aside regular time for speaking practice in 25 minutes. In the 50-minute private lesson, work in a planned way for your language, exam, or professional goal. Move forward on the same package prices, with a suitable teacher match for children and adults.

  4. 04

    Carry on with homework and VOXI

    Finish the assigned work, review in the VOXI/Kids areas that fit your age and your program, and return to the point you will develop in the next lesson.

To cancel without losing the entitlement, cancel your booking at least 24 hours before the lesson starts. A booking cancelled after that time, or not attended without being cancelled, is deducted from the relevant lesson entitlement; no further lesson or make-up entitlement arises for that booking. Cancellations that originate with the provider, rights arising from legislation, and accepted exceptions remain reserved.

ONE-TO-ONE TRAINING WITH A TEACHER

Choose your pace. Let's plan your goal together.

Compare the 50-minute private-lesson packages based on the number of lessons. English let's clarify the sector focus of the training and the right teacher match before enrollment.

GOAL-FOCUSED PRIVATE LESSONS

12 lessons × 50 min

November special offer

Standard term total: 29.988 ₺

6.000 ₺ saving

23.988 ₺

Per lesson 1.999 ₺ · package total

3 interest-free installments

On the eligible credit cards of contracted banks 3 installments.

Education starts · November 16, 2026

Your package term and included VOXI / Kids Premium start on this date.

  • Maximum period of use: 6 weeks
  • A pace suited to completing the package with two lessons a week
  • A personal lesson plan according to a language, exam, or professional goal
  • Booking through a suitable teacher and calendar
  • Age-appropriate VOXI / Kids Premium during the validity period

GOAL-FOCUSED PRIVATE LESSONS

24 lessons × 50 min

November special offer

Standard term total: 47.976 ₺

9.600 ₺ saving

38.376 ₺

Per lesson 1.599 ₺ · package total

6 interest-free installments

On the eligible credit cards of contracted banks 6 installments.

Education starts · November 16, 2026

Your package term and included VOXI / Kids Premium start on this date.

  • Maximum period of use: 12 weeks
  • A pace suited to completing the package with two lessons a week
  • A personal lesson plan according to a language, exam, or professional goal
  • Booking through a suitable teacher and calendar
  • Age-appropriate VOXI / Kids Premium during the validity period

GOAL-FOCUSED PRIVATE LESSONS

48 lessons × 50 min

November special offer

Standard term total: 71.952 ₺

14.400 ₺ saving

57.552 ₺

Per lesson 1.199 ₺ · package total

6 interest-free installments

On the eligible credit cards of contracted banks 6 installments.

Education starts · November 16, 2026

Your package term and included VOXI / Kids Premium start on this date.

  • Maximum period of use: 24 weeks
  • A pace suited to completing the package with two lessons a week
  • A personal lesson plan according to a language, exam, or professional goal
  • Booking through a suitable teacher and calendar
  • Age-appropriate VOXI / Kids Premium during the validity period

The package is a lesson count; it is not a 1/3/12-month subscription. The number of lessons needed varies with language level and goal; a CEFR increase or an exam result is not guaranteed at a set lesson count. A booking can be cancelled at least 24 hours in advance. Late cancellation, absence without an excuse, and end-of-term conditions are explained in the contract; make-up caused by the provider and statutory rights are preserved.

Are you looking for a program specific to your team?

For a team working on the same task, we can build together a plan of level assessment, shared goals, and online sector training on set days and times.

Explore corporate training solutions →

Group program planning

The open group, the calendar, the starting level, and the syllabus are confirmed separately before enrollment. This page does not by itself offer an opened group class or a group quota.

Service standards and operating rules specific to your organization are handled separately; digital professional access is not enrollment in a teacher-led group.

START FROM YOUR LEVEL · MOVE TOWARD YOUR GOAL

Learn with your teacher.
Continue on your own path.

The live class, CEFR-based learning goals, and VOXI’s personal study areas come together. Think of your progress not only through finished lessons, but through situations in which you can use the language.

  1. 01

    Get to know your starting point

    The general language assessment contributes to the starting plan; it is not an exam-specific score or an official certificate result.

  2. 02

    Apply it with your teacher

    In the lesson that fits your level and the program you chose, speak, ask questions, work with the materials, and receive feedback.

  3. 03

    Carry what you have learned with you

    Keep your learning routine with VOXI, skill work, assigned tasks, and the progress and portfolio records that apply.

Pre-request

Let’s talk about your Tourism English goal.

Share your 50-minute package and your professional goal; together we set a suitable teacher and a booking plan.

Your program

50 MINUTES · GOAL-FOCUSED PRIVATE LESSON

24 × 50-minute goal-focused private lessons · up to 12 weeks

38.376 ₺ total

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Tourism English | Online Professional Language Training | ICS LIVE